Your safety is our priority. Read our COVID-19 travel advisory.

Cancel an activity

Cancel an activity permit

If your event is cancelled, you should cancel the permit. To cancel an issued permit, send a request to the DTCM ePermits team via the form.

Not the service you're looking for?

Document requirements
No special documents are required
Service users
All venues or activity organisers including hotels, restaurants and malls
Price
Free. No refunds for cancelled activities
Processing time
Up to one business day

All information provided will be handled in accordance with our Privacy Notice.

Contact us

Do you have a question? Get in touch with us directly and we'll be glad to help.

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Department of Tourism and Commerce Marketing

One Central, building 2, 4th floor PO Box 594 Dubai, United Arab Emirates
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Office hours

Sunday - Thursday 08:00 - 17:00
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Use a contact form

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All information provided will be handled in accordance with our Privacy Notice.