Your safety is our priority. Read our COVID-19 travel advisory.

Apply to receive guests

Apply to receive guests

Before being allowed to officially welcome guests, a final DTCM inspection is required. To register for this inspection request a Receive Guests letter via our classification portal. Simply follow the steps listed below.

Not the service you're looking for?

Document requirements
Two signed and stamped formal letters on official company letterhead. The first should detail the floors and units ready for inspection and the second should verify that you have registered for the DTCM Tourism Dirham programme
Hotel owners, hotel management companies, investors and operators
This service is free
Processing time
Applications will be processed within one business day
Contact us

Do you have a question? Get in touch with us directly and we'll be glad to help.,55.2836683,17z/data=!3m1!4b1!4m5!3m4!1s0x3e5f5d1b78e05b6f:0xe81e8e067f1a4cdd!8m2!3d25.2206904!4d55.285857,55.2836683,17z/data=!3m1!4b1!4m5!3m4!1s0x3e5f5d1b78e05b6f:0xe81e8e067f1a4cdd!8m2!3d25.2206904!4d55.285857

Department of Tourism and Commerce Marketing

One Central, building 2, 4th floor PO Box 594 Dubai, United Arab Emirates

Office hours

Sunday - Thursday 08:00 - 17:00

Chat with us


Use a contact form

Stay updated

Get the latest news about tourism sector in Dubai.

All information provided will be handled in accordance with our Privacy Notice.