Amend event tickets
If your event details have changed and you need to change your tickets, you must contact DET via the form provided to update the information on the system.
Not the service you're looking for?
To amend event tickets, an email must be sent with the following:
- Permit number and event code
- Few examples for which event tickets can be amended, such as
- Change in event capacity
- Additional prices or discounts
- Promo codes
If your requirement is urgent, contact our call centre on 600 55 55 59, then send the email to eticketing@dubaidet.ae
Once the event tickets have been amended, an email confirmation will be sent with a report of all the changes.
Email eticketing@dubaidet.ae
Note: if the matter is urgent, contact our call centre on 600 55 55 59. Then, an email must be sent to eticketing@dubaidet.ae
Do you have a question? Get in touch with us directly and we'll be glad to help.
Department of Economy and Tourism
One Central, building 2, 4th floor PO Box 594 Dubai, United Arab Emirates
Office hours
Monday - Friday 08:00 - 18:00
Call us
Use a contact form
