Amend or cancel event tickets

Amend, postpone or cancel event tickets

If the details of your event change and you need to change your tickets, you must contact DET via the form provided to update the system and cancel and/or reissue tickets.

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Document requirements
No special documents are required
Service users
Event managers including hotels and hotel-linked establishments
Price
Free
Processing time
Up to one business day
Event name
Event dates
Permit number
Is the event changed or cancelled?

Is the event changed or cancelled? *

Are the existing tickets still valid?

Are the existing tickets still valid? *

Original venue
New venue (if applicable)
Name of the organiser

All information provided will be handled in accordance with our Privacy Notice.

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