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Amend event tickets

Amend event tickets

If your event details have changed and you need to change your tickets, you must contact DET via the form provided to update the information on the system.

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Required documents
No Objection Certificate (NOC) from the venue is required to amend event tickets if there is any change to capacity.
Procedure requirements

To amend event tickets, an email must be sent with the following:

  • Permit number and event code
  • Few examples for which event tickets can be amended, such as
    • Change in event capacity
    • Additional prices or discounts
    • Promo codes

If your requirement is urgent, contact our call centre on 600 55 55 59, then send the email to eticketing@dubaidet.ae
Once the event tickets have been amended, an email confirmation will be sent with a report of all the changes.

Procedure users
Event managers including hotels and hotel-linked establishments
Procedure delivery time
Within 24 hours
Procedure request channels

Email eticketing@dubaidet.ae
Note: if the matter is urgent, contact our call centre on 600 55 55 59. Then, an email must be sent to eticketing@dubaidet.ae

Procedure fees
Free
Contact us

Do you have a question? Get in touch with us directly and we'll be glad to help.

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Department of Economy and Tourism

One Central, building 2, 4th floor PO Box 594 Dubai, United Arab Emirates
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