Apply to receive guests

Q: Why has my Receive Guests NOC been rejected post classification inspection?

The property has not met the requirements to receive guests. The DET inspection team will provide a post-inspection report identifying relevant gaps to be addressed prior to re-inspection.

Q: Can I receive hotel guest bookings before I have received the no objection certificate?

You cannot operate without receiving an official no objection certificate from DET, so you will not be able to accept guest bookings.

Q: If I do not meet the hotel classification requirements then can I request a grace period?

In certain circumstances, a grace period can be granted. This will be assessed on a case-by-case basis.

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Steps

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Apply for Receive Guests application

Prepare for DET site inspection

Notes:

A Receive Guests NOC can only be requested by an existing hotel that is ready to commence operations.
A formal letter confirming registration in the DET Tourism Dirham programme is required.

FAQs

Why has my Receive Guests NOC been rejected post classification inspection?

Can I receive hotel guest bookings before I have received the no objection certificate?

If I do not meet the hotel classification requirements then can I request a grace period?

Read all FAQs

Related sites

Apply to receive guests

Notes:

FAQs