Amend or cancel event tickets
Amend, postpone or cancel event tickets
If the details of your event change and you need to change your tickets, you must contact DET via the form provided to update the system and cancel and/or reissue tickets.
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Document requirements
No special documents are required
Service users
Event managers including hotels and hotel-linked establishments
Price
Free
Processing time
Up to one business day
Contact us
Do you have a question? Get in touch with us directly and we'll be glad to help.
Department of Economy and Tourism
One Central, building 2, 4th floor PO Box 594 Dubai, United Arab Emirates
Office hours
Monday - Friday 08:00 - 18:00
Call us
Use a contact form
